Wednesday, November 24

i totally jinx the vingcard machine. so from 545 till 11, not a single key was card. and i'm the culprit. the machine always spoils when i'm the last one using it. today is the 2nd time the machine goes cranky and both times i'm present. how lucky can i get?

walked to and fro. from drop off point too reception, to rooms, to ballrooms, to liftlobby, to taxi stand, to linkway. tired. dead tired. the reg cards pile was soooooooooooooooooooooooooooooooo high that i cannot escape my fate from helping them modify.. ZZZZzzzzZZzzZZZzZZZz

stood at concierge desk for more den half an hr juz updating profiles and doing modifications.. and the worse thing, guests come up to me and say "my remote control cannot work. how?" "i need to put things in a safe. where?" "where is the public phone?" "where can i change money into coins?" and not to forget the many carpark tickets i redeem. really multitasking. den after that still muz bucket.. damn sia.

in the end i got off work at 0010. last train also dun hav liao.. at first wanna take the co. bus at 0030 wif my fren, but in the end she buay tahan take cab so i ended up calling my dad for help.

the most satisfying thing is when u receive compliments, or positive comments from guest, abt ur country, ur hotel, the service, etc..

i'm glad that on the 25th, i'm not working. heard frm my fren tt cedric told her tt on the 25th, panpac overbooked by 150 rooms. 150 ROOMS. okie. good luck FO pple.. say gdbye to ur good moods, ur smiling faces, ur patient temper, ur sanity level and ur positive energy zone. and the marcom mgr sure kanna scolded if there are no noshows, no washdown.. lolx.. watever. i'm nt working.. no shows amt also wont be as great as 150 rooms.. see how they die. reception sure long queue, guests sure pissed, complaints sure skyrocket.

and i'm not working. lalala. bye. i'm dead tired. as tired as an overworked buffalo. lolx.. watever..

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